We are very satisfied with the level of quality service, care and attention on our Hobby Prestige 495UFE caravan. Joe & Karrena are exceptional when it comes to booking work to suit our annual visits from Inverness.We always leave Macphails with complete trust that we have once again had a very high level of professional maintenance.
T.Murphy, Inverness 26/07/11

MacPhails have just serviced my caravan and i am delighted with the result. Having purchased my caravan down south i was not  aware that i could have my van serviced by  a local garage that would still look after my Swift warranty. Will definetely use again and would recommend to all. Well done to MacPhails.
Brian Hill, Edinburgh 29/07/2011

  Hi Joe, Just a note to let you know that once again we are delighted with the work you did on 'Van Morrison' before we left the UK again on our travels. The awning rail is a great success and without you being a Swift agent we would probably still be haggling with them about replacing the window under warranty. Having the habitation service and report done does give us peace of mind that the gas etc is safe. As always it's a pleasure to bring 'Van Morrison' to you as your work and service is always the same high standard.Hope all is going well with you and we'll see you when it's time again for 'Van Morrison's' service.

Regards  Margaret & Raymond 31/10/10

 Charlie 17/08/2010

Just a note to say thank you for the habitation check you did on our van. You explained everything really thoroughly and it's good to know we can go off for the season now in a sound van with a heater that works again.  We will definitely be booking it in with you next year.
Thanks again'

'' I operate a fleet of hire motorhomes in Central Scotland as well as a booking service for owners of motorhomes throughout the UK.

 "Can I also take this opportunity of saying how much I enjoyed your website It is friendly and informative well done."J.Neilson, St Andrews.

 "Hi Karrena & Joe,
Meant to write to sooner to thank you both for the help and assistance you gave Raymond & I when the heating broke down in our boiler. With the weather we've been having we've certainly been using it! "I've written a complaint letter to Swift re the after sales service their agents provide and have told them about the excellent service we received from you.Regards

Margaret " from Milton of Campsie.

 "I have of course advised Campbells that MLVS will be attending to warranty and service work on my new van.  Regards Billy"  from Glasgow.

 "Hi There, Many thanks for contacting me and I will print out this email along with your webpages and put them in my caravan folder for future reference." Mike from Glasgow.

 "Hi Craig  Very glad you were happy with your order and thank you for your business. What efoy system is it that you have and how do you find it ? Once again thank you for your business and look forward to being in  contact in the future.  Regards  Karrena MacPhail  MLVS Ltd"  Reply-

-"It is the 1600 - and I have to say that the efoy is fantastic; it power's everything, primarily it allows us to remain off hook-up for weeks at a time. We use it in conjunction with a inverter to power laptops, hardrives and recharge batteries etc (we are photographers...). And we have never run out of electricity! The 10L cartridge lasts months in the summer and in the alps over christmas and new year we used about a third of a 10L in three weeks.I don't know why everyone with a campervan/motorhome doesn't have one.Best regards Craig" from Bristol, England. 

"Hi,We have Autocruise Motorhome Star Quest, purchased at the Birmingham Show through South Yorkshire Caravans, 2 Jan 2009. (We met you, MacPhails Leirure Vehicle Services,at the SECC Exhibition in Glasgow in Feb 2009). It is under warranty, and the retracting steps have fused (50 amp) Peugot dealer in Glasgow could/would not fix it, when it was in for ABS brake fault. South Yorkshire Motorhomes are aware of the problem which arose on the day of delivery, along with brake fault with ABS (now fixed) We have also drawn their attention to the lack of leisure lighting in the front driver's cabin area, and the fact that there is no heating vents to the front area of the van.Brian Marriot, our sales contact in South Yorkshire Motor Homes has raised the matter with Autocruise, who have taken our complaints on board, and who have agreed to modify all future vehicles in the light of our comments. They have agreed to modify our vehicle at their  expense.At present there has been an delay( 3 months) in waiting for 'the parts' to fix the van, in addition to having no safe access to the rear of the van. Also, South Yorkshire are now too busy to book us in for fixing the step, prior to end of April. We are due to take elderly relatives on a trip to Wales at the beginning of April, and at present the only access to the campervan is through the front cab driver/passenger door!! -

-My husband and I were very impressed with your own new company at the show, and would be delighted if you could fix the step and the lights prior to our departure in April, under warranty, with Autocruise consent."

The problem was fixed and-

"Dear Joe This is just to express our thanks to taking the time and trouble to visit last Friday and fix the jammed step on our campervan. We are delighted to have it functioning and most grateful for your expertise. I know you did not propose to render a bill but i am enclosing a cheque to make some compensation for your fuel and the time sorting our problem. Hope we can draw on your fine help again in the future. Kind Regards Burns Shearer. from Helensburgh."

 "Hi Joe, Just a quick note to express my gratitude for repairing my Truma Combi Boiler so quickly. As i said, i had only purchased the motorhome from Discover Leisure the previous day and was dismayed to find that the heating wasn't working. It was my good fortune running in front of your van in Hoddum Castle Caravan Park, as you took the heat out of my anger and put it back into my combi boiler in under 5 minutes! Thanks again we will of course be using your service for all our future servicing and repair needs and will be mentioning the great service we received to Discover Leisure and all our friends."  George Paterson, Penicuik.

I consider myself fortunate to have discoverd the 'MacPhails'. Having the van serviced in situ is not unique BUT the Technical skill, after sales service and value for money certainly are. Don't lose that touch as the business develops, as it most surely will. I.Lyall - Ayrshire

   " fantastic service", "how come we didn't know about you before", "excellent website", "brilliant service", "will definently be using you next year", "you have got my business for always", "will always use MacPhails from now on", "When are you opening a workshop? If you do, you will be getting all my business" , "friendly customer service", "very helpful and certainly knowledgeable", "telephone advice excellent"....................

Some fine words used from customers who use MacPhails Leisure Vehicle Services. We do aim to satisfy all your needs.