MacPhails Leisure Vehicle Services Ltd , T/A The Motorhome & Caravan
Workshop are Scotland's 1st NCC Approved and Gas Safe Registered
''Independent'' Workshop based between Glasgow and Edinburgh in
Hamilton, Central Scotland. Established since 2008 and growing!
Meet Scotland' s 1st Dealership ''Independent'' National Caravan Council and Gas Safe
Registered Workshop owner's - Pictured below are Founder Director's Joe & Karrena MacPhail.
The Motorhome & Caravan Workshop
offering servicing, installation and repairs to all Leisure Vehicles
- We pride ourselves on our hard work, customer commitment and above all else, our honesty.
We price our work on our Industry knowledge, professionalism, education and high standards.
Industry assessment congratulated us on our outstanding achievements in year one and on our high quality commitment to customer service and workmanship.
Commended on 100% overall performance and will be used as a benchmark in the UK for others to follow
The Motorhome & Caravan Workshop are a family owned
company and offer a full
professional service to all our customers
Small and friendly, we are always here for you.
Formed in May 2008 by Husband and Wife Team Joe and Karrena MacPhail, as
MacPhails Leisure Vehicle Services Ltd (MLVS Ltd - abbreviated) and now
T/A The Motorhome & Caravan Workshop and Motor home Monster.
MacPhails are a growing business and have now moved to a much larger workshop in
Hamilton, ML3 9SZ.
NEW WORKSHOP FOUND! WE HAVE MOVED TO -
UNIT R, POLLOCK AVENUE
HILLHOUSE PARK INDUSTRIAL ESTATE
TEL: 01698 424 079
Please note that our accessory website is for information purposes only
and is currently not active to purchase goods from.
If you require a product please email us direct at firstname.lastname@example.org
'Motorhome Monster for all your motorhome needs'
MacPhails Leisure Vehicle Services Ltd
are proud to announce the opening of a new caravan shop and motorhome shop from their new
premises in Hamilton, ML3 9SZ
Exciting times ahead for The Motorhome & Caravan Workshop -
New move to larger premises from 15/04/13
New leisure accessory shop for caravanners and camper's
New facility can now accommodate full Horsebox services and repairs
Watch this space for further updates!
''We will cater for you and your beloved vehicle from your first contact with
We will service, supply, install, repair, deal with your warranty issues and
repairs, water Ingress and damp repairs and the servicing of Motorhome Base
Vehicles (LOW MILEAGE)
We hope you enjoy your visit.
We aim to treat YOU as we would wish to be treated OURSELVES! ''
Joe & Karrena MacPhail
PLEASE ENSURE YOUR MOTORHOME ANNUAL SERVICE IS BOOKED IN ADVANCE (We are always busy!!!!)
All enquirys are welcome
We offer our services and products at competitive prices.
Please Call 01698 424 079 for further information.
Payment Methods accepted; We accept cash, cheque (with guarantee card) and all major debit and credit
We no longer accept American Express due to the processing fees incurred
Payment can be accepted via telephone call for product sales or specialist parts.
For specialist parts we require at least a 50% deposit for the product/part.
Payment for servicing & repairs MUST be paid for on completion of work via any of the above methods.
Please note that we charge 2.5% surcharge for all credit card payments.
We are VAT registered. Our VAT number is - 946 6957 60. VAT is charged at 20%.
Meet Joe MacPhail; Director & Engineer @ MLVS Ltd. Fully qualified Caravan and Motorhome and Gas Safe Registered Engineer. Joe comes from a very technical background and is a fully qualified time served HGV Technician, having trained and worked with Parcel Force UK. After a spell at College and University, Joe worked as a Product Development Manager for an Industrial Chemical company for over 10 years. During 2007/2008, Joe spent personal time and money training to become Gas qualified to ACS standard and registered as Gas Safe (formally Corgi) and City & Guilds qualified in Caravan and Motorhome Engineering and 17th Edition Electrics.
(Joe says, that working on Caravans is to him ''like working on dinky toys!'')
It was Joe's passion for caravanning that inspired him to become involved in the Industry. From a young age Joe has always aimed to run his own business and both he and his wife Karrena teamed up as business partners in 2008 to jointly run MLVS Ltd.
Joe is by far a true professional when it comes to working on Motorhomes & Caravans and therefore guarantees all work he carries out.
The workshop offers a 12 month guarantee on all labour unless extended by individual manufacturer's warranties.
You will find no other with the Technical expertise that Joe has to offer.
Joe is also somewhat an electrical genius who will always work hard to diagnose & fix any electrical fault. 'He's got it wired!!' Joe is educated to a high standard and you will always find him working with a smile' because he takes pride in his work and is 100% committed to customer satisfaction.
When visiting the workshop, please feel free to have a look at our ''wall of glory'', where you can see all Joes credentials on display.
We aim to provide customers with a 'One Stop Shop' in the leisure vehicle 'Service' market.
Our 'Workshop' is equipped with the latest tooling technologies for today's leisure vehicles.
We also hold a comprehensive stock of common parts specialising in
motorhome consumables & parts.
Our online accessory shop www.motorhomemonster.co.uk caters for all high end accessories
from mobile satellite systems to reversing cameras.
Technical staff are fully qualified with many years experience in the Vehicle Industry.
Educated to a very high standard, all work is always guaranteed.
Our Staff are fully qualified in all aspects of the Leisure Industry
- Our Sales & Marketing and Company Director -
Mr Joseph MacPhail (Qualified in ALL workshop practices)
- Our Business Development / Workshop Manager and Sales/Accounts & Marketing Director
Mrs Karrena MacPhail
- Our Workshop Service Director
Mr John Allan (Qualified Joiner & Caravan/Motorhome Engineer)
- Qualified Joiner/Fitter & Caravan/Motorhome Engineer -
Mr Tony Leonard
- Qualified workshop and outbound service technician and Caravan/Motorhome Engineer -
Mr Derek Weir
- Our Accounts Team -
Paul, Liz and Doreen
- Receptionist and Office Administrator -
Position Vacant at present
Accredited with City & Guilds Qualifications
Gas Safe Registered to work on all LPG appliances
Gas Safe Register number is 304224
We are also qualified to the new 17th Edition IEE Wiring Regulations (BS7671:2008)
For added piece of mind The Motorhome & Caravan Workshop have been independently
assessed and are recognised and approved by The National Caravan Council
(governing body for the Caravan Industry),
The Camping & Caravanning Club and The Caravan Club.
''All warranty work undertaken''
Absorption Refrigeration, Dometic Generators and Air Conditioning units and can service
and repair mini bars, pharmacy fridges and much more ...
We are part of the new Dometic Area Controller (DAN) system (introduced 2010).
Please see our page on our Dometic
WE CAN SELL ALL DOMETIC PRODUCTS
WE WILL LOOK AFTER YOUR DOMETIC WARRANTY
WE SERVICE AND REPAIR ALL DOMETIC PRODUCTS
Dometic I Waeco I Smev I Cramer I Seitz
We are also a Truma Approved Service Centre covering the function, installation, fault finding,
sales & servicing in Truma Air Conditioning and Caravan Motor Mover product range,
Truma C and E series product range, Truma Core product range and Truma LPG Combi and
Combi D products
Truma Caravan Movers I Truma Combi Boilers I Truma Warranties
WE SELL ALL TRUMA PRODUCTS
WE SERVICE AND REPAIR ALL TRUMA PRODUCTS
WE WILL LOOK AFTER YOUR TRUMA WARRANTY
We are proud to offer a friendly service and we always ensure our customer comes first.
We will walk that extra mile with you to make sure your Service and or Repair is the most
valuable cost you will pay to maintaining safety for you and your family.
We value family time and holidays are fun times together, therefore it is very important that your
Caravan or Motorhome is maintained to the highest standards before you go on holiday,
ensuring, all goes smoothly on your vacation.
Accidents do happen and things can go wrong, so it is always better to prevent and be prepared
before you go, and that is where we (MacPhails) come in.
Take note of our telephone number
you may need it.
01698 424 079
The Motorhome & Caravan Workshop offers First Class Servicing in our fully equipped
7,000 sq ft Workshop.
We want you to have a happy holiday.....
The MacPhail family, have been avid caravanner's for many, many years, travelling lots
of miles, and know how important it is to have your vehicle up to date with Servicing &
They have in the past witnessed families who have had to return home during their stay due to lack of maintenance or sometimes just ignorance regarding the operations of a vehicle.
(Once a family had to return home because the roof light on their motorhome had blown off, because it had not been closed properly - they had no one to turn to for help as the nearest Dealer was hundreds of miles away and even then, wouldn't help them because they weren't the supplying Dealer.
Now if MacPhails were contacted we would have gone the extra mile to help in this situation and would have repaired the vehicle temporarily, allowing the family to have stayed on and enjoyed their hard earned holiday, and then we would have arranged contact on the families return).
Get your vehicle Health Checked - Today!
Families have returned home because they have been pulled over in roadside checks and found out that their tyres are damaged or worn.....(A service would have told them this..)
One of our customers had a nasty accident when their caravan jack knifed due to the vehicle not being hooked up properly!..Luckily everyone was okay but the caravan was a right off....
(They were new to caravanning and ....... if they had used MacPhails, to service their caravan before embarking on their journey, would maybe still be holidaying in their caravan today).
Other people put off having their Motorhome or Caravan Annual Service work done until the last minute and then frantically try to find an engineer days before their holiday is due to start, only to find out that most Dealers and Service and Repair Centre's are fully booked out, sometimes months in advance and therefore cannot accomodate them
....Be smart....Think a head, book your service or repair in advance with The Motorhome & Caravan Workshop and always have a happy holiday...
''Oh and one last thing. LPG Gas is a very dangerous substance, hoses can corrode or spiders can nest and you would never know - Gas can leak and you will not smell it - and Carbon Monoxide KILLS!
Lack of servicing and these things can happen, Don't let it happen to you.....
Trust in us, we are here for you - always.....
'Quality Service Guaranteed'
VAT Reg No: 946 6957 60 / Registered in Scotland: SC342954
Trading and Delivery Address: Unit R, Pollock Avenue, Hillhouse Ind. Estate, Hamilton, Scotland, ML3 9SZ